FAQs

  • What is the difference between compatible, remanufactured, and OEM cartridges?
    Compatible cartridges are newly manufactured products but are done at a fraction of the cost their pricier replacements. Compatible cartridges offer an inexpensive replacement to original manufactured products. They are your best value for Epson, Xerox and some Canon printers. Our remanufactured cartridges are recycled, refurbished and refilled with quality ink. Performance is guaranteed to be equal to or better than that of a new cartridge. We offer remanufactured cartridges for your HP and Lexmark printers. OEM stands for "Original Equipment Manufacturer." Original cartridges are more expensive than other options and generally not the best value for your dollar. However, they can be refilled many times before you replace them. HP and Lexmark cartridges are offered for the purpose of refilling.
  • What is refill kits?
    A refill kit allows you to refill you own empty inkjet or toner cartridges. Refill kits are available for certain HP, LexMark, and Canon cartridges. They are a very inexpensive method of extending the use of your cartridge. For more information on refill kits click on the refill kit button on the right or to order a refill kit click on the refill kit tab on the top menu bar.
  • Can I use ink cartridges not made by the printer manufacturer?
    You can use third-party ink cartridges, but they must be compatible cartridges that are designed to work with your printer. You can check product descriptions for inkjet cartridges to see which printers they are compatible with.
  • Can I refill my own cartridges?
    Some cartridges can be refilled with ink refill kits. A refilled cartridge may leak inside your printer, however. Also, some types of ink cartridges have to be electronically reset to be refilled and reused. For that you would need to buy a cartridge reset tool.
  • Can ink cartridges be recycled?
    Yes, many ink cartridges are recycled or remanufactured every year. Some companies give out free mailers so you can return empty cartridges to them. Your community may even have charities that accept donated printer cartridges and then sell them back to the manufacturer. If you do plan to recycle, take empty inkjet cartridges from the printer, put them in a plastic bag with a small scrap of wet paper towel and take them to the nearest drop-off location.
  • How often will I need to refill/replace cartridges?
    How often you change ink cartridges depends entirely on how much you print and the type of printer you have. For example, an ink printer cartridge might be rated at 300 pages with regular printing. The same cartridge might only have enough ink for about 30 full-page images when printing photos from digital cameras or scanners. Ink cartridge capacity, also called reservoir size, ranges from 9 ml (about 0.3 ounces) to 42 ml (about 1.4 ounces).
  • Will using a remanufactured or new compatible cartridge void my printer warranty?
    No, the Federal Trade Commission has ruled that manufacturers (all manufacturers, not just manufacturers of inkjet printers) must honor warranties even if you use aftermarket parts.
  • When will my order arrive?
    nycartridgeoutlet does its best to ship all orders accepted before 12 noon Eastern time on the same business day. usually We offer standard 2-5 business days shipping. Our customers often comment that they receive their orders much faster than expected. And also I will offer a tracking number right after shipping out. and also expedited shipping is available, such as overnight air, next-day air, and 2-day air...